Check balances and transactions

Mall of Berlin Gift Card

Mall of Berlin gift cards are available at our information desks (main floor).

Mall of Berlin Gift Card

Electronic Gift Card Mall of Berlin - compact, practical, just great!

Pay with the new Mall of Berlin gift card in all shops with Maestro card acceptance.

You can charge the card with an amount between 10 € and 100 € and you can always check the status of your credit. The gift card is available at our two information desks on the ground floor.

Your gift card can be charged with in cash EC or credit card (Visa or MasterCard).

As a precaution, we point out the current legal situation in germany: if the sale of a gift card exceeds 100 € - a payment from a secured circuit (using card payment) is required to comply with the money laundering regulations. Ticket sales start at 10 a.m. (Leipziger Platz) and at 1 p.m. (Mohrenstraße). The ticket sales end daily at 8:30 p.m.

Main advantages:

  • Check your credit online anytime by SMS
  • Small size, top quality design and an exclusive packaging
  • The redemption of the gift card is available in all shops of Mall of Berlin with Maestro card acceptance
  • Arbitrary amounts between 10 € and 100 €

General terms & conditions 

Please read all information about the general terms & conditions here.


To query balances and transactions via SMS, please send an SMS with your card number at +491771781685. After registration, you can use a SMS with "?" learn to said telephone number of your account. About new sales you will be automatically notified via SMS. 

Via Phone

Use the telephone number 0800-1888945 to check your balance and get an overview of your sales. This number can be reached only from Germany (for free).

Gift Card Order

Via e-mail

If there is no possibility to buy a gift card at our information desks, please send a message including your contact data and your billing address to If you have any questions, please do not hesitate to contact us via +49 (30) 20621770.

Gift Card Order for Christmas

The Mall of Berlin shopping card is the perfect Christmas present.

We accept orders of a minimum value of 50 Euro.

If you want to order shopping cards as Christmas present, please send us your order until 12th of December. 

©Mall of Berlin

Leipziger Platz 12
10117 Berlin - Germany
Tel.: +49 (30) 20621770